SECURITY

Security you can trust.

Charities, funders and public bodies trust us with confidential documents, bank statements and board papers. Here is how we protect them, and how you can check it is really us.

Protected from the first email.

The same protections apply to every client, every project and every file we hold.

Encrypted storage

Client files are encrypted while they are stored and while they travel, on Microsoft 365 Business Premium.

Two-step sign-in

Every Parker Bay account needs a second step from a trusted device. A stolen password on its own is not enough.

Protected devices

Our devices are protected by Microsoft Defender against viruses and malware.

Backed up

Client files are backed up, so they can be recovered if something is deleted or a system fails.

EMAIL YOU CAN TRUST

Know if it's really us.

Fraudsters sometimes pretend to be a supplier to redirect a payment. These checks keep you safe.

  • Our people only email from addresses ending @parkerbay.co.uk. PB INTEL account emails come from noreply@parkerbayintelligence.co.uk.
  • Our email is digitally signed, so your email system can confirm a message really came from us and filter out fakes.
  • Every other domain we own is locked so it cannot be used to send email in our name.
  • The full list of our official websites and addresses is in our FAQs.
PB
Parker Bay
info@parkerbay.co.uk
Verified sender
Your funding application draft is ready to review
!
Parker Bay Accounts
accounts@parkerbay-payments.com
Not us
Urgent: our bank details have changed
We will never change our bank details by email. If you are asked to pay a new or different account, do not pay it. Call us on a number you already hold.

Safe, even when we're not at our desks.

Behind the scenes, our websites and systems are protected around the clock.

Protected websites

All our sites use encrypted connections and are protected by Cloudflare, which filters out attacks.

No tracking

We do not use advertising or tracking cookies. See our Privacy and Cookies Notice.

Cyber insurance

Parker Bay Consultancy and Parker Bay Capital are both covered by cyber insurance.

Data protection

Registered with the ICO (Consultancy ZB919760, Capital ZC301419) and following UK GDPR.

72 hrsWe will tell you within 72 hours if your information is ever affected.
SeparateConsultancy and Capital each keep their own client records.
CEWe are working towards Cyber Essentials certification.

PB INTEL has its own security.

UK data storage, AES-256 encryption of every document, two-step sign-in for every user and a full record of who opened what.

See PB INTEL security
STEPS TO TAKE

If you have an issue.

Contact us at info@parkerbay.co.uk or call 07918 794 612.

I've had an email from Parker Bay that doesn't look right

Don't click any links or open attachments. Check the sender's address ends @parkerbay.co.uk, and if you're unsure, forward it to info@parkerbay.co.uk or call us on a number you already hold. We'll confirm whether it's genuine.

I've been asked to pay a new bank account

Don't make the payment. We will never change our bank details by email. Call us on a number you already hold to check, and report the message to your bank and to Action Fraud.

I think my information has been affected

Contact us straight away. If your information is ever affected by a security incident, we will tell you within 72 hours of finding out, explain what happened and what we are doing about it, and report it to the Information Commissioner's Office where the law requires.

I need security evidence for procurement or a funder

We are happy to complete security questionnaires and provide evidence of our insurance and data protection arrangements on request.

I've found a security problem on one of your websites

Thank you. Please email info@parkerbay.co.uk with the details and we will look into it promptly.

Last updated: November 2026. See also our Privacy and Cookies Notice.